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Tillamook is a national CPG brand with products across six dairy categories. They wanted to strengthen their cult following and become the world's #1 lifestyle dairy brand, but were struggling to reconcile this new positioning with a messaging strategy that heavily emphasized product attributes.
The insight: No one ever sparked irrational devotion with product differentiators alone. As the lead strategist of Tillamook’s social AOR, I designed a lifestyle-first messaging framework that informed not only my own creative briefs for seasonal campaigns and major brand activations, but also influenced the brand's overall messaging direction.
Our strategic work became so instrumental that I was given the rare opportunity to sit on their internal integrated marketing team to lead and develop the social portion of their annual channel strategy and present my work to executive leadership.
Our annual channel strategy laid the groundwork for a year of innovative social content for seasonal campaigns, stewardship messaging, always-on content, and major brand activations like National Cheddar Day and All For Farmers.
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Home to the authentic props, costumes, and sets used in the Harry Potter films, the Studio Tour is a bucket list destination for Harry Potter fans. Our challenge was to build an online community around this rare IRL experience, while maintaining the filmmaking focus that distinguishes the Tour from the many other brands under the Wizarding World franchise.
Our insight: The real magic of the Harry Potter fandom isn't witchcraft; it's community. It's no fun being a fan when there's no one to share it with, and what makes the Studio Tour so special is that it's a rare space where you can be surrounded by others who universally share your love for the story and its craft. To replicate this spirit online, we created seasonal campaigns and always-on social content that allowed Potterheads to dive into the Tour's filmmaking wizardry together, channeling their love of trivia, nostalgia, and imagination.
One of my favorite campaigns was the launch of Gringotts Bank. We teased the announcement with clues on social and OOH, then spent weeks revealing details of the exhibit via social content, TV spots, OOH placements, and press junkets. On launch day, we produced a full day of live social content capturing reactions from creators, filmmakers, and even Harry Potter actors, including content we scripted for the actors themselves.
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Barnana, a healthy and sustainable snack brand experiencing rapid growth after finding retail success, needed an updated brand identity that would appeal to their new and evolving audience. As lead strategist of Barnana’s agency of record, I designed a cohesive brand architecture reimagining the Barnana personality and positioning. In close collaboration with my creative partners, I led the development of a comprehensive brand book, providing rules and structure for deploying their brand as it continues to grow.
Our problem to solve: Barnana’s early adopters were ingredient-obsessed nutrition label readers who were comfortable trying out unfamiliar brands they discovered in the health food section, but when a successful new product line catapulted the brand into the highly competitive snacking aisle, Barnana needed to build recognition among a wider audience with new and different motivations.
Snacking is the most emotional eating occasion. It’s certainly the only occasion that’s regularly accused of being “mindless,” and because snacks tend to be fast, effortless and satisfying, it’s almost a cliche in CPG marketing to position them as an “escape” from the stress of daily life. National snacking trends showed that emotional desires like pleasure, comfort, and fun were only growing in importance. We needed to appeal to these emotional needs without alienating the mindful eaters who already love the brand.The insight: A snacking escape isn’t mindless indulgence; it’s a chance to immerse yourself in a new, exciting world.
Internal research into Barnana’s evolving audience revealed that “escape” meant something very different to the Barnana snacker, who showed an unusually strong craving for cultural experiences and novelty. We needed to position these snacks escape to something rather than from something — not a passive getaway from reality but an active pursuit of meaning. To our curious, adventurous audience, snacking can provide a small taste of a lifestyle that’s different from their own, filling their needs for vibrancy, energy, and exploration.
Our task: Convince our adventure-loving audience to proactively seek out the Barnana brand by breaking up their routine with culture, color, and guilt-free fun.
We crafted a thorough brand book to bring this vision to life, with guidelines designed to be specific and actionable while remaining flexible to future growth.
We then launched a brand awareness campaign to reintroduce this new brand across Facebook, Instagram, Pinterest, YouTube, search, digital banner ads, podcast advertising, Waze, and Instacart, achieving over 100 million impressions. With this strong foundation in place, Barnana continues to expand its product line with new offerings, successfully growing their customer base and gaining market share in the category.
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After its recent acquisition by Campbell's, the natural foods brand Pacific Foods wanted an in-depth TikTok strategy that would help them translate their "Specifically Pacific" brand promise to a platform with very different user behavior than their existing marketing channels.
Anticipating future expansion for the brand, we crafted a comprehensive but flexible playbook that could be implemented by agency partners and their growing team. We set objectives and KPIs, designed subculture-first audience segments and an updated comms framework, outlined content pillars for testing, and provided tactical guidelines for everything needed to manage the channel: trending audio, creator partnerships, voice and tone, community management best practices, and more.
With this strategic foundation in place, Pacific Foods is now equipped to create content for any production budget that feels consistently aligned with their brand.
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Sitting just outside of Portland, Oregon's Washington County is a flourishing region packed with great food and wine, outdoor adventures, and a wealth of attractions, experiences, and cultural richness. But even after its rename to Tualatin Valley three years prior, the destination lacked the clear brand identity necessary to build awareness and travel intent. Even locals who loved exploring the region and its attractions would often ask, "Where's Tualatin Valley?"
We designed an entirely new brand framework to tell a compelling story about "your favorite destination you've never heard of." This demanded new audiences and insights, KSPs and brand attributes, messaging pillars, brand voice guidelines, detailed channel and messaging recommendations for each phase in the marketing funnel, and an ambitious manifesto summarizing our updated brand story and vision.
These brand guidelines informed a multichannel launch campaign reintroducing locals, day-trippers, and overnight visitors to Tualatin Valley, splashing the destination across billboards and OOH, print ads, website banners, social executions, and more. Within the first month of the launch campaign, website traffic shot up by 500%.
The always-on efforts that followed this launch also indicate a more longterm increase in travel intent: they've achieved a 300% year over year increase in direct homepage visits, double the homepages visits via search, and a 48% increase in overall web traffic.
Awards:
Gold: Muse Awards - Integrated Marketing, Brand Transformation
Gold: Summit Creative Awards- Complete Branding Campaign
Gold: Davey Awards - Integrated Campaign - Travel & Tourism
Gold: Marcom Awards - Integrated Marketing Campaign
Silver: W3 Awards - Integrated Marketing Campaign
Silver: Magellan Awards - Destination Marketing Campaign
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Nike
Coca-Cola
PDX Airport
Warner Bros. Studio Tour Hollywood
Schmidt’s Naturals
Visit Utah
True Food Kitchen
Solitude Ski Resort
Amtrak Pacific Surfliner
Oregon Coast Visitors Association
Visit Austin
Explore Tualatin Valley
Meet South Africa
Los Cabos Tourism
Beverly Hills CVB
City of Miami Beach
Grecian Delight + Opaa!
Sound Snacks
Research Report: The Future of Social 2023
In Q4 of 2022, I wrote a research report about the future of online community that catalyzed Sparkloft Media’s rebrand from social media agency to lead creative agency. The era of “Big Social” was falling, a people-powered movement was on the rise, and we were finding ourselves on the verge of some of the most exciting changes the industry had ever seen.
This is just a taste.
Want a closer look at the projects above? Curious about what else I can do? Work samples available by request.